Trust & security
Your jobs, photos, and money —
protected at every layer.
Restorator Pro runs the core of your restoration business. We treat that responsibility the way you treat a customer's home — carefully, and from the field tech's phone all the way to the carrier's claims portal.
Under the hood
Enterprise-grade security.
Six commitments that hold true on every account, whether you run one truck or a hundred.
Access controls & audit logging
Access is role-scoped — field, office, and owner each see only what their job needs. Every change to scope, money, equipment, and job status is written to an audit log the company owner can read.
Encryption at rest and in transit
Every job photo, moisture log, invoice, and message is encrypted on disk and encrypted again over the wire. Data is protected whether it is moving between the field tech's phone and our servers or sitting at rest.
Per-tenant data isolation
Each restoration company is a separate tenant. Your records are scoped to your company and only your company — one shop can never see, query, or touch another shop’s claims.
GDPR and CCPA aligned
Restorator Pro supports the data-subject rights GDPR and CCPA require — export, delete, and audit — available on demand, controlled by the company owner. Privacy is a setting you hold, not a request you file.
Built to stay up
Restorator Pro runs on managed cloud infrastructure with monitoring across the stack. After-hours calls do not wait for business hours — neither does the platform that answers them.
Deployed at scale
The same security model runs every account — from a single-location shop to a multi-state platform of 100 offices. Enterprise-grade is the only grade we ship.
You own your data.
Restorator Pro is the custodian of your records, never the owner of them. Your claims, your photos, your customer history — they belong to your shop, and the controls reflect that. Export, delete, and audit are available on demand, by the company owner, the same way GDPR and CCPA expect.
We are independent — funded by restoration shops, not by insurance carriers — and that independence runs all the way down to your data. No carrier gets a back door. No third party gets to mine your files. The work is yours, and so is the record of it.
Export, on demand
Pull every job, photo, and invoice out of Restorator Pro whenever you want. Your records leave with you in a usable form — no ticket, no waiting period.
Delete, on demand
When you ask for data to be removed, it is removed. Deletion is a right the company owner holds, not a favor we grant.
Audit, on demand
Changes to scope, money, and job status are logged. The company owner can see who did what and when — an audit trail you can actually read.
Reliability posture
When the call comes in at 2 a.m., the platform answers.
Restoration does not run on a 9-to-5 clock, so neither does Restorator Pro. The always-on agents that capture your after-hours claims sit on managed cloud infrastructure that is monitored around the clock.
Security is layered: access is role-scoped, every change to money and status is logged, and your data stays encrypted at rest and in transit, isolated to your company, and exportable whenever you decide to take it.
Bringing your shop onto Restorator Pro should never feel like a risk. It should feel like finally having software that is on your side.
Every change to scope, money, and status is recorded
At rest and in transit, end to end
The same security model from one location to a hundred
Security questions before you sign?
Bring them to a 20-minute demo. A founder will walk your team through how Restorator Pro protects every job, photo, and invoice.
Book a Demo